Help Center
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FAQ
FAQ
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Help Center
FAQ
FAQ
FAQ
Why do I have to provide my ID/TRN before I receive my order?
How long will it take for me to receive my order?
Where are GO locations?
Is there any weight or size (dimensions) limit on orders placed?
What if the store I want to shop on is not listed on your site?
What is the U.S.$ conversion rate used for my CaribShopper WebCard account?
What is the return & refund policy?
What are the costs for shipping, taxes and tariffs?
Is top-up available in my country?
Is there a limit to the kind of items you ship?
How much can I load to my CaribShopper WebCard Account?
If I shop from multiple stores, do I only make one payment?
How safe is it to use my Debit/Credit card on CaribShopper’s website?
Are all my items shipped together?
How do I add funds to my CaribShopper WebCard account?
How can I track my order?
Can I pay in local currency?
How can I contact CaribShopper?
Can I expedite my order if necessary?
Do I need a U.S. Address?
Can I use the retailer's coupon when shopping with CaribShopper?
How does CaribShopper work?
Are there any CaribShopper locations in the Caribbean?
Where can I pick up my items?
After I make my order can I cancel or alter it?
Do I need a U.S. credit card to make purchases?
